At this time we only have shipping options available to the US and Canada. Canadian orders are limited to $200 CAD. For other areas, we are still exploring options for our international customers, and can put you down on a waitlist to be notified if
After an order is placed, it will typically ship from our roaster (in North Carolina) within 3 business days. At this time, we are only shipping within the US and Canada. The shipping service used depends on the order size:. For all of the above case
We apologize for the confusion and to cause concern. In this instance, the original label was voided and immediately recreated, and unfortunately it does not send out a new shipping notification. If you are noticing the shipment was cancelled, please
We are happy to offer free shipping on all one-time and subscription orders over $60. Please note that shipping is calculated AFTER discounts and promotions. If the discount brings the order total to less than $60, shipping charges will be added to t
When placing an order with Purity Coffee, customers acknowledge and agree that once their package leaves our roaster, it is handled by a separate carrier for delivery to the designated address. We use three carriers - eDHL, USPS, and FedEx. We select
If your package's tracking information indicates it has been delivered but you cannot find it, here are a few steps you can take:. If after taking these measures your package is still missing, please reach out to us. We will investigate further. We a