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Shipping

Do you ship Internationally?

At this time we only have shipping options available to the US and Canada. For other areas, we are still exploring options for our international customers, and can put you down on a waitlist to be notified if Purity Coffee becomes available in your a

How long does it take for my coffee to arrive?

We begin packing most orders within hours of receiving them. Orders placed by 2 p.m. Central usually ship the same day. We ship 7 days a week, outside of any major holidays. Currently, we only ship within the U.S. and Canada. Shipping services are au

My tracking link shows the shipment was cancelled by the shipper.

We apologize for the confusion and to cause concern. In this instance, the original label was voided and immediately recreated, and unfortunately it does not send out a new shipping notification. If you are noticing the shipment was cancelled, please

How much is shipping?

We are happy to offer free shipping on all one-time and subscription orders over $60. Please note that shipping is calculated AFTER discounts and promotions. If the discount brings the order total to less than $60, shipping charges will be added to t

What do I do if my order shows as delivered but I haven't received it?

If your package's tracking information indicates it has been delivered but you cannot find it, here are a few steps you can take:. If after taking these measures your package is still missing, please reach out to us. We will investigate further. We a