I received the wrong items in my order.
Oh no! Please accept our apologies for the error in packing your order. Please follow this link to report the issue, and a member of our support team will be happy to help make it right.
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There's a problem with my order.
We're so sorry to hear there's an issue with your order. Please follow this link to log in and report the issue. A member of our support team will be standing by to assist you.
How can I check the status of my order?
Thank you for placing your order with Purity Coffee! All order updates will be sent to the email used when placing the order, you should have one order confirmation and one shipping notification. You can also log in at this link to view/track your or
I need to change or cancel an order.
We are happy to change or cancel your order if it has not yet shipped. To request a cancellation, please log in to this link. Please note that this only creates your request, a member of our support team will need to complete the cancellation/refund.